Tmk gifts offers fine quality merchandise. We believe that you will be completely satisfied with all of your purchases and we want to ensure that you have a satisfactory shopping experience. Therefore, if you are not completely satisfied, we will gladly accept returns within 15 days from receipt of merchandise (see Return Procedure). At your request, we will: Replace or exchange the merchandise (you will be responsible for shipping costs one way) Return Procedure Returns are easy, and for most returns there's no need to contact us. If you are not completely satisfied, we will gladly accept returns or exchanges within 15 days from receipt of your merchandise. Our return policy is hassle-free: all you need to do is to simply ship the merchandises with the original invoice back to us at: Tmk Gifts 106 ferry st Martins ferry ohio 43935